These cards highlight the key principles of the filplay Privacy Policy. The full legal text below governs in all cases.
filplay collects personal data only to the extent necessary to operate the platform, verify player identity, process transactions, and comply with Philippine legal obligations. We do not collect unnecessary data.
All personal data transmitted to and from the filplay platform is encrypted using TLS. Sensitive data including payment information and identity documents is stored using industry-standard security controls.
filplay does not sell, rent, or trade your personal data to any third party for marketing purposes. Data shared with third-party service providers is limited to what is necessary for them to perform their services.
As a filplay player, you have the right to access, correct, and request deletion of your personal data at any time, subject to filplay's legal obligations under Philippine law and applicable gaming regulations.
filplay's data privacy practices are designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations issued by the National Privacy Commission (NPC).
In the event of a personal data breach that affects filplay players, we will notify affected individuals and the National Privacy Commission within the timeframes required by Philippine data privacy law.
This Privacy Policy explains how filplay collects, uses, stores, and protects your personal data. By registering a filplay account or using the platform, you acknowledge that you have read this Policy and consent to the data practices described herein.
filplay ("filplay", "we", "us", "our") is committed to protecting the privacy and personal data of all players who use the filplay platform at filplay.org. This Privacy Policy ("Policy") describes how filplay collects, uses, discloses, retains, and protects personal data in connection with the operation of its online casino and gaming services.
This Policy applies to all individuals who access or use the filplay platform, including registered players, persons who have submitted registration information but have not yet completed registration, and visitors to the filplay website. This Policy applies regardless of the device or location from which the platform is accessed, and covers players across all Philippine regions including Metro Manila, Metro Cebu, Davao City, Quezon City, Makati, and beyond.
filplay's data privacy practices are designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC). Where other applicable laws impose additional obligations, filplay will comply with those obligations to the extent they apply.
For the purposes of the Philippine Data Privacy Act and this Policy, filplay is the personal information controller in respect of the personal data processed in connection with the filplay platform. filplay determines the purposes and means of processing personal data collected from its players and website visitors.
For data privacy inquiries, requests to exercise your rights, or concerns about how filplay handles your personal data, you may contact our Data Protection Officer at: [email protected].
filplay collects the following categories of personal data, depending on your level of engagement with the platform:
filplay collects personal data through the following means:
filplay uses the personal data it collects for the following purposes:
filplay processes your personal data on the following legal bases under the Philippine Data Privacy Act:
filplay does not sell your personal data to third parties. filplay may share your personal data with the following categories of recipients, only to the extent necessary for the stated purpose:
filplay's primary data processing infrastructure is located in the Asia-Pacific region. Where personal data is transferred to service providers located outside the Philippines, filplay will ensure that such transfers comply with the requirements of the Philippine Data Privacy Act, including implementing appropriate safeguards such as data transfer agreements, standard contractual clauses, or reliance on adequacy determinations where applicable.
Players based in the Philippines who have concerns about the international transfer of their personal data may contact filplay's Data Protection Officer for more information about the safeguards in place.
filplay retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and in any case for the minimum periods required by applicable Philippine law. In general:
Upon expiry of the applicable retention period, filplay will securely delete or anonymise personal data in accordance with its data disposal procedures.
filplay uses cookies and similar tracking technologies on its website and platform. Cookies are small text files stored on your device that help filplay recognise returning users, maintain session state, and collect analytical data about platform usage.
filplay uses the following categories of cookies:
You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the filplay platform. filplay does not use third-party social media tracking pixels on pages that require login.
Under the Philippine Data Privacy Act of 2012, filplay players have the following rights in respect of their personal data:
You have the right to request a copy of the personal data filplay holds about you, along with information about how it is processed.
You have the right to request correction of any inaccurate or incomplete personal data filplay holds about you. Some corrections may require identity re-verification.
You may request deletion of your personal data where it is no longer needed for the purposes for which it was collected, subject to filplay's legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
You may request a copy of personal data you have provided to filplay in a structured, commonly used, machine-readable format, where technically feasible.
If you believe filplay has handled your personal data in breach of applicable law, you have the right to lodge a complaint with the Philippine National Privacy Commission.
To exercise any of these rights, please contact filplay's Data Protection Officer at [email protected]. filplay will respond to verified requests within thirty (30) calendar days, as required by applicable Philippine data privacy regulations.
filplay does not knowingly collect personal data from persons under the age of 21. The filplay platform is strictly intended for adult use by players who are 21 years of age or older, in accordance with applicable Philippine gaming regulations. If filplay discovers that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian and believe your child has provided personal data to filplay, please contact us immediately at [email protected].
filplay implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:
While filplay takes data security seriously, no system can guarantee absolute protection. Players are encouraged to use strong, unique passwords for their filplay accounts, enable two-factor authentication, and report any suspected security incidents to filplay support immediately.
filplay may update this Privacy Policy from time to time to reflect changes in its data processing practices, applicable law, or regulatory guidance. When material changes are made, filplay will notify registered players via email to their registered address and display a prominent notice on the platform prior to the changes taking effect.
The date at the top of this Policy indicates when it was last updated. Your continued use of the filplay platform following the effective date of any updated Policy constitutes your acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or filplay's handling of your personal data, please contact filplay's Data Protection Officer:
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